The Customer Business Analyst is responsible for setting and executing plans and operations in support of Arcadia’s overall engagement strategy. This strategy includes:
- Working with Customer to help inform and guide customer during the project proposal and management phases.
- Assisting with Arcadia staff to ensure successful and efficient customer implementation of Analytics and Products from the signed contract through “go-live” at all customer sites, in accordance with the Plan.
- Work onsite with customer to serve as liaison between customer and Arcadia in building, implementing and driving product success tools and programs as defined by key customer contacts.
The Customer Business Analyst will work at the client site located in Arlington Heights, IL